Support
Frequently Asked Questions
Need help with something? Here are our most frequently asked questions.

General FAQs

Everything you need to know about the product and how it works. Can’t find an answer? Chat with our team.

Getting a valuation for your home through Zown won't cost you a thing, and there's no pressure to sell whatsoever. You can begin by entering your address above to receive an instant valuation. If you're interested, you can then arrange a virtual visit with one of our skilled realtors to confirm the valuation. It's all about providing you with information and options, completely free of any obligations.

You're right to wonder, but there's no catch. Zown operates on a smarter model. We've eliminated the unnecessary costs that traditional brokerages have, like multiple physical offices and excessive staff. This allows us to pass on the savings to you and provide top-notch services at a fraction of the cost.

A virtual visit allows our real estate experts to remotely assess your property's condition and layout. This assessment enables us to provide you with an accurate valuation of your property and offer insights into potential renovations that could increase its value.

Zown provides three distinct packages with prices ranging from $7,999 to 1.5%. For a detailed breakdown of what's included in each package, please visit our pricing page. On average, home sellers save over $17,000 when they choose Zown. Additionally, we manage the negotiations of the 2.5% commission with the buyer's agent, ensuring you maximize your profit from the sale.

In the Greater Toronto Area, most properties sell within 30 days. With Zown, 90% of properties listed have sold within just 7 days! However, if your price expectations are slightly higher than Zown's recommendation, it might take up to 30 days to sell your property. Please note, if your price expectations are unrealistic, we won't be able to list your property through Zown.

Yes, the buyer's agent's commission typically ranges between 2-2.5% of the final sale price. The exact percentage can vary based on factors such as local market practices and negotiations between parties.

You only need to make the payment after your property is sold and at the closing. Until then, you can enjoy our complete service without any charge!

No, the online valuation is based on our AI technology using a wide range of data. While it provides a highly accurate estimate, it doesn't guarantee the exact selling price. When you arrange a virtual visit with our skilled agents, they'll assess your property and provide a verified valuation along with our recommended listing price to attract more potential buyers.

Scheduling a virtual visit is easy. Just click on the "Schedule" button on the valuation page and choose a convenient date and time that suits you.

Zown's experienced agents will take care of negotiations for you, making sure you get the best deal for your home. We'll keep you informed about all offers and give you the choice on how to move forward. Selling your home online through Zown simplifies the negotiation process, making it smooth and stress-free.

Yes, you have the option to cancel the contract at any time.

The real estate agent will make sure all the legal paper work, financial transfer and signing of documents from the buyer side is handled to perfection, so you can sit back, relax and celebrate your win!

Yes, as part of the selling process with Zown, you will be required to provide certain legal documents for verification purposes. You will need to upload a clear photo of your government-issued photo ID (such as a driver's license or passport) for identity verification. Additionally, you will need to submit a recent bill document, such as an electricity bill or tax statement, as proof of address.

Still have questions?
Can’t find the answer you’re looking for?
Please chat with our friendly team.